Frequently Asked Questions
Rentals
How does renting work?
Choose your linens on our website, request your dates, and we'll confirm availability and all the details.
Do I need to wash the linens before returning them?
No. Leave the washing to us.
How far in advance should I book?
You can book whenever works for you, even the same day. For your preferred linens, we recommend booking early so we can reserve everything you need.
Do you deliver and pick up?
Yes. We deliver and pick up throughout the tri-state area.
Shopping for Home
How fast do you ship?
Orders usually ship the next business day.
How long do custom sizes take?
Custom sizes take 7 to 10 days.
What is your return policy?
We offer exchanges only, with no refunds, unless an item arrives damaged, in which case we offer a refund. Within 14 days of delivery, you can exchange an item for another piece from our Home collection or receive store credit, minus shipping. Return shipping is paid by the customer.
General
Can I see the linens in person?
Yes. Our showroom is open by appointment only. Contact us to schedule a visit.
How do I know what size tablecloth I need?
Tell us your table's shape and size, and we'll recommend the right fit.
Who designs your linens?
Every piece is designed in-house by our team.
